Shipping policy

hifi-express.com • Official Policy

Global Shipping & Delivery Policy

📦 Multi-Tier Shipping • ✈️ Global Dispatch • ⏱️ Tracked Delivery
3–5 Days SF-Express (HK/MO)
5–14 Days United States
8–14 Days Global Express
12–62 Days Global Standard
IMPORTANT CUSTOMS NOTICES
🇪🇺 EU Customers: EU recipients may be asked to provide a personal tax number. Please keep an eye on your email inbox after placing your order.
🇪🇸 Spain Customers: A mandatory $1.00 customs notification fee applies during checkout (Aviso importante para clientes en España).
📌 General Dispatch Information

The transit times stated below are for reference only and are subject to adjustment due to various factors. Most orders are shipped from China. For some orders, in order for buyers to receive the items as soon as possible, we will ship from the US warehouse or European warehouse.

TIER 01: UNITED STATES 🇺🇸
US - Standard (Tracked) 8–14 business days
Free
US - Express Shipping 5–8 business days
$60.00
Covered: United States
TIER 02: HONG KONG & MACAO 🇭🇰 🇲🇴
SF-express 3–5 business days
Free
Covered: Hong Kong SAR, Macao SAR
TIER 04: NORDICS DHL EXPRESS 🇳🇴 🇬🇱 🇮🇸
Norway - DHL Express 8–12 business days
$30.00
Nordics-Express (GL / IS) 8–12 business days
$70.00
Covered: Norway, Greenland, Iceland
TIER 05: ISOLATED LOCATIONS 🌎
Geographically Isolated 12–30 business days
$25.00
Covered: Argentina, Chile, Singapore (and other remote regions)
TIER 03: FAST-SHIPPING FROM CN (ETA 10DAY) 🌐
Standard Shipping from CN 12–60 business days
Free
Express Shipping from CN 9–14 business days
$20.00
Covered Countries: Australia, Canada, United Kingdom, France, Germany, Japan, China, South Korea, Taiwan, Indonesia, Italy, Malaysia, Philippines, Sweden, Switzerland, Austria, Belgium, Lithuania, Luxembourg, Malta, Poland, Thailand, Denmark, Finland, Hungary, Monaco, Netherlands, United Arab Emirates, Romania.
TIER 06: REST OF WORLD (STANDARD) 🌍
Standard Shipping from CN 9–62 business days (or 15–62 days depending on region)
$55.00
Covered Countries: Åland Islands, Azerbaijan, Bahrain, Belarus, Belize, Bermuda, Bosnia & Herzegovina, Brazil, Bulgaria, Caribbean Netherlands, Cayman Islands, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Croatia, Curaçao, Czechia, El Salvador, Estonia, Faroe Islands, French Polynesia, Georgia, Gibraltar, Greece, Grenada, Guadeloupe, Guernsey, Vatican City, Isle of Man, Jamaica, Jersey, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Martinique, Mexico, Moldova, Montenegro, Montserrat, New Caledonia, New Zealand, Niue, Norfolk Island, North Macedonia, Oman, Pakistan, Panama, Pitcairn Islands, Portugal, Qatar, Russia, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Samoa, San Marino, Saudi Arabia, Serbia, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Sri Lanka, St. Vincent & Grenadines, Svalbard & Jan Mayen, Tajikistan, Trinidad & Tobago, Turkmenistan, Turks & Caicos Islands, Tuvalu, Ukraine, U.S. Outlying Islands, Uzbekistan, Vietnam, British Virgin Islands.

Unlisted Countries: Countries not listed above are not available for purchase. Please purchase from other dealers or contact Brand Manager.

DELIVERY INSTRUCTIONS AND LIABILITY

Upon dispatch of your parcel, if the delivery options offered by the courier company include "delivery by leaving at the door" (or any such option that might result in the package being left at the door without a signature), it implies that the customer assumes responsibility for any and all loss or damage that might occur to the package after it has been left at the door. Any customer who consciously chooses this option accepts that our company will not be able to offer any reimbursement or compensation for potential loss or damage to their package.